We are pharmaceutical Machinery and production line solution supplier,We are specilized in suppling professional technology service pharma industry 20 years.
We supplied various pharma machines and production line,such as solid dosage production line such as tablet press,capsule filling machine,blister packing machine,liquid,powder filling line,packing machines and packing line,such as bottling filling line,cartoning machine etc.Different customers has different machines,we usually supply standard machines and also we supply customized machines as per client exact requirements,we also can do OEM service for clients like agents.
Service Commitment
Provide clients one-year warranty to make sure the machine work well;
We always keep certain inventory level of spare parts, which means the replacements can be sent to you timely;
Send every client a preferential quotation.
Pre-sale service
Act as a good adviser and assistant of clients to enable them get rich and generous returns on their investments.
1. Introduce the product to the customer in detail, answer the question raised by customer carefully;
2.Make plans for choice according to the needs and special requirements of users in different sectors;
3. We have certain machines in lab for customer testing .
Sale Service
1. Ensure product with high quality and pre-commissioning before delivery;
2. Delivery on time;
3. Provide full set of documents as customer’s requirements.
After-sale service
Provide considerate services to minimize clients' worries.
1.Assist clients to prepare for the first construction scheme;
2.Install and debug the equipment;
3.Train the first-line operators;
4. Examine the equipment;
5.Take initiative to eliminate the troubles rapidly;
6.Provide technical support;
7.Establish long-term and friendly relationship.
SUPM is a national high-tech enterprise integrating R&D, production, sales and related services of pharmaceuticals, food, cosmetics industries.
